Legal & Transparency
Privacy Policy
Effective Date: May 28, 2026 • Last Updated: May 28, 2026
Commitment to Patient Security: RxDoctor does not collect or sell medical diagnostic histories. We prioritize cryptographic security and complete anonymity across your symptom evaluation and geolocation search processes.
1. Information We Collect
To provide simple healthcare guidance, we collect specific data points depending on your platform interactions:
- Symptom Inputs: Symptoms entered inside the symptom checker to map you to a clinical specialist.
- Geolocation Data: Coordinates or city searches to index nearby clinics and estimate distance metrics.
- Contact details: Clinic registration details or Whatsapp GTM inquiries.
- Usage Telemetry: Anonymized interaction logs tracked via Microsoft Clarity, Google Analytics, and Cloudflare to evaluate interface loading speed.
2. How We Use Collected Data
Your data is processed strictly under the following mandates:
- To match symptom combinations to the correct medical specialists.
- To map, filter, and compute geographic distances to medical clinics.
- To answer custom WhatsApp booking widget registration requests.
- To monitor Total Blocking Time (TBT) and speed optimization anomalies.
3. Telemetry, Tracking & Analytics
To optimize page loading, we leverage specialized diagnostic tools. All telemetry scripts (Microsoft Clarity, Google Analytics) are loaded asynchronously via dynamic **lazyOnload** triggers during idle browser cycles to eliminate blocking loads.
- Google Analytics (gtag.js): Measures site navigation and visitor volumes anonymously.
- Microsoft Clarity: Helps analyze layout issues and forced reflow calculations.
- Cloudflare Analytics: Provides server delivery speed audits.
4. Data Retention & Third-Party Sharing
We enforce strict compliance policies to isolate patient identities:
- Zero Sale of Data: We never rent, lease, or monetize your search coordinates or symptom selections.
- Third-Party Fulfillers: Integrated bookings simply pass payload data securely to the respective clinic.
- Legal Disclosures: Data is disclosed only if strictly required by local judicial search warrants.
5. Contact Us
For legal inquiries, data deletion requests, or questions regarding data processing standards: