Everything for a smooth OPD
From patient arrival to pharmacy — digitize your entire outpatient workflow
Token Queue System
Digital token generation for walk-ins and appointments. Patients see real-time queue position on their phone or the waiting room display.
Patient Check-in
Quick registration for new patients, instant check-in for returning patients. Reception staff processes patients in under 30 seconds.
Consultation Tracking
Doctors see who's next, average consultation time, and can mark consultations complete. No more shouting names in the corridor.
Integrated Billing
Auto-generate bills after consultation with consultation fees, procedure charges, and pharmacy costs — all in one invoice.
Daily OPD Reports
Track daily patient count, revenue, average wait time, and doctor-wise statistics. Export to Excel or view in the dashboard.
Wait Time Management
Real-time wait time estimation based on average consultation duration. Patients can step out and come back just before their turn.
Daily OPD workflow — digitized
Every step tracked, every patient accounted for
Patient Arrives
Receptionist checks in the patient (new registration or returning patient lookup)
Token Generated
System assigns a token number and adds patient to the doctor's queue
Waiting Room
Patient sees live queue position on their phone or the TV display in the waiting area
Consultation
Doctor sees the patient, writes prescription, orders labs — all in the system
Billing
Auto-generated bill with all charges. Payment collected at counter or online.
Pharmacy / Lab
Prescription goes to pharmacy, lab orders go to lab. Patient is done.
Before RxDoctor vs After RxDoctor
The transformation clinics experience on day one
Before RxDoctor
- Patients crowd the reception asking 'when is my turn?'
- No idea how many patients seen today until end of day
- Doctor has no visibility into who's waiting
- Billing done separately — charges get missed
- Paper registers for OPD count and revenue
- 30-45 minute average wait with no updates
After RxDoctor
- Patients check queue position on their phone
- Real-time dashboard shows today's patient count
- Doctor sees queue list with patient details
- Billing auto-generated from consultation data
- Digital reports with one-click Excel export
- 15-minute average wait with live ETA updates
Frequently Asked Questions
Is RxDoctor OPD software really free?
We offer a 14-day free trial with full features. After that, plans start at ₹2,999/month for the complete platform. The OPD queue module alone can be used at a lower tier — contact us for custom pricing.
How long does it take to set up for my clinic?
Same-day setup. Our team configures the system, imports your doctor list, and trains your reception staff — typically done in 2-3 hours. You can start using it the same day.
Can it handle multiple doctors and departments?
Yes. Each doctor has their own queue, and you can set up department-wise OPD flows (General OPD, ENT, Ortho, etc.). Patients are routed to the correct queue automatically based on their appointment or walk-in choice.
Does it work for hospitals with 100+ OPD patients daily?
Absolutely. The system is designed for high-volume OPDs. We have clinics processing 200+ patients daily without any slowdown. The queue management actually becomes more valuable at scale.
Can patients see their token status without an app?
Yes. Patients receive a WhatsApp message with a live tracking link after check-in. No app download needed. You can also display the queue on a TV in the waiting room.